Returns & Exchanges
We want you to love your SIR pieces, which is why we offer a 21-day return window for all full-priced items in their original, unworn condition. Please note that all tags must remain attached and items must be free of any signs of wear or fragrance.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Processing and Refund
Once our quality control team receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.