Frequently Asked Questions
Everything you need to know about shopping with SIR.
What is the standard shipping timeframe?
We offer express worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in original condition, unworn, and with all tags attached.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart, as our silhouettes range from tailored to relaxed fits.
Do you offer international shipping?
Yes, SIR ships globally. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure fast delivery. Therefore, we are unable to guarantee modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.